Pros

• Norman Personal Firewall suits both experts and beginners
• It contains a remarkably high number of tutorial videos and an excellent knowledgebase which is necessary to consult when problems arise

Cons

• Telephone support is not free
• There is no online chat support

View side-by-side comparison of Personal Firewall Software

Norman Personal Firewall is one of the best personal firewall software programs. And that’s because it has features that stop hackers and malicious programs from infiltrating your PC.

With Norman Personal Firewall installed, you can be confident your personal details are safe. And that you won’t fall into the hands of scammers.

As a standalone personal firewall software program, it provides extra protection that you won’t get from a firewall that’s part of an antivirus program. And it will provide strong protection from viruses, worms and Trojans and many other malware programs out there.

So its primary job is to allow or deny traffic based on security-industry standard practices and on users responses that teach rules to the firewall.

Features

The firewall places ports known to invite hackers into stealth mode. It then inspects traffic checking for any malicious intent.

Despite being an effective firewall program, Norman at times isn’t able to hold its own when subjected to advanced hackers.

But it effectively detects and reports on Trojans and spyware. However quaranting and removing these threats is not its job. This is where it works with other security software like antivirus and antispyware programs.

Norman firewall offers its users a free service to upload files suspected of malware infection to the Norman Sandbox on their corporate website. Norman then analyses the file and then emails the user the results.

Ease of Use

Norman Personal firewall accommodates experts and beginners alike. As a beginner, you will have an installation wizard which will guide you through the setup and use process and allows you to configure the software easily.

The configuration wizard will provide you with the option of an experienced or inexperienced setup. And if you pick the inexperienced option, it will allow the firewall to make several decisions on your behalf and therefore provide maximum protection.

Help and Support

Norman Personal Firewall includes many self-help files that you can access on their website. They include an online knowledgebase and video tutorials that describe the software and its usage.

And they also include details about solutions to problems you might experience with the software.

If you need to contact the support team, you will have the option of their phone support and email support systems. Their phone support is available from the United States from 8:30am to 5:30pm (Eastern) for $20 per incident. And their email support is free.

They have an experienced team that will help you with any problem or query you may have.

Summary

Norman is a top personal firewall software program, but it lags behind the likes of ZoneAlarm Pro, Outpost Firewall Pro and Sunbelt Personal Firewall. Despite this, you won’t be disappointed with its ability to stop threats and keep you safe from hackers.